TABLE OF CONTENTS
Cover Page…………………………………………………………………………………………………………………. i
Title Page………………………………………………………………………………………………………………….. ii
Certification Page……………………………………………………………………………………………………… iii
Abstract……………………………………………………………………………………………………………………. iv
Dedication…………………………………………………………………………………………………………………. v
Acknowledgement…………………………………………………………………………………………………….. vi
Table of Contents…………………………………………………………………………………………………….. vii
List of Tables………………………………………………………………………………………………………….. viii
List of Figures…………………………………………………………………………………………………………… ix
CHAPTER ONE: INTRODUCTION…………………………………………………………………………… 1
1.1 Background of the Study………………………………………………………………………………….. 1
1.2 Statement of the Problem…………………………………………………………………………………. 5
1.3 Objectives of the Study……………………………………………………………………………………. 7
1.4 Research Questions…………………………………………………………………………………………. 7
1.5 Significance of the Study…………………………………………………………………………………. 8
1.6 Scope of the Study…………………………………………………………………………………………… 9
1.7 Operational Definition of Terms……………………………………………………………………… 10
CHAPTER TWO: LITERATURE REVIEW………………………………………………………………. 11
2.1 Conceptual Review………………………………………………………………………………………… 11
2.2 Theoretical Review………………………………………………………………………………………… 22
2.3 Empirical Review………………………………………………………………………………………….. 25
2.4 Summary and Research Gap…………………………………………………………………………… 29
CHAPTER THREE: METHODOLOGY…………………………………………………………………….. 30
3.1 Research Design……………………………………………………………………………………………. 30
3.2 Research Setting……………………………………………………………………………………………. 30
3.3 Target Population………………………………………………………………………………………….. 31
3.4 Sample Size Determination…………………………………………………………………………….. 31
3.5 Sampling Technique………………………………………………………………………………………. 32
3.6 Instruments for Data Collection………………………………………………………………………. 32
3.7 Validity of Instrument……………………………………………………………………………………. 33
3.8 Reliability of Instrument…………………………………………………………………………………. 33
3.9 Method of Data Collection……………………………………………………………………………… 34
3.10 Method of Data Analysis………………………………………………………………………………. 34
3.11 Ethical Consideration…………………………………………………………………………………… 35
CHAPTER FOUR: RESULTS…………………………………………………………………………………… 36
4.1 Presentation of Results…………………………………………………………………………………… 36
4.2 Answering Research Questions……………………………………………………………………….. 52
CHAPTER FIVE: DISCUSSION, CONCLUSION AND RECOMMENDATIONS………… 56
5.1 Discussion of Findings…………………………………………………………………………………… 56
5.2 Implications of the Study………………………………………………………………………………… 62
5.3 Limitation of the Study…………………………………………………………………………………… 64
5.4 Contributions to Knowledge……………………………………………………………………………. 65
5.5 Summary………………………………………………………………………………………………………. 66
5.6 Conclusion……………………………………………………………………………………………………. 67
5.7 Recommendations…………………………………………………………………………………………. 68
5.8 Suggestions for Further Studies……………………………………………………………………….. 70
References………………………………………………………………………………………………………………. 71
Appendices……………………………………………………………………………………………………………… 76




